To apply for a loan, you only need two essential documents: your national ID card (NIC) or a Driver license and a working mobile phone number.

The first loan you borrow is interest-free, meaning you only need to repay the principal amount you borrowed as long as you meet the repayment deadline. Please note that this offer is applicable only to your initial loan and subsequent loans may have applicable interest charges.

Once your loan is approved, you will receive a notification from Ceyloan through SMS. This SMS will inform you about the approval of your loan application. It is recommended to keep your mobile phone handy and check your messages regularly to stay informed about the status of your loan approval.

Upon the approval of your loan application, you can expect the funds to be deposited into your bank account within a maximum of two hours. This quick turnaround time ensures that you can access the loan amount promptly once the approval process is completed.

To repay your loan, you have multiple options available:

• Sampath, Cargills, and Cargills Food City: You can make repayments at these designated locations. Simply visit any of their branches and follow the instructions provided.
• Online Banking: Many online banking service providers offer the option to make loan repayments online. You can log in to your online banking account and initiate the payment using the provided loan repayment details.
• Direct Pay Mobile App: You can make repayments through the Direct Pay mobile app. Download the app, register your loan account, and follow the prompts to make the payment.
• Pay&Go Online Payment Gateway: Utilize the Pay&Go online payment gateway to make your loan repayments. Visit their website, enter your loan details, and proceed with the payment process.
• Offline Kiosks: There may be offline kiosks available where you can make loan repayments. These kiosks are equipped with the necessary payment facilities to assist you in repaying your loan.

It is recommended to refer to the specific instructions and details provided by Ceyloan regarding each payment option. This will ensure that you have up-to-date information on how to make your loan repayments conveniently.

To apply for a loan again, please follow these steps:

1. It is crucial to pay back your previous loan on time. By meeting your repayment obligations, you establish a good repayment record, which increases your chances of being eligible for another loan.
2. Access your personal account on the Ceyloan website or open the Ceyloan App, depending on your preferred method of interaction.
3. Locate and click on the "Get Money" button within your account interface.
4. Follow the provided instructions to submit your loan application. Complete the required fields and provide any necessary information or documentation as requested.
5. If there are no immediate loan offers available, don't worry. It simply means that Ceyloan is in the process of preparing a personalized offer for you. In the meantime, please verify that you have fulfilled the payment requirements of your previous loan.

To ensure you receive the most favorable terms and conditions for your loan, it is recommended that you stay updated with the latest communication from Ceyloan. Pay attention to SMS messages and push notifications sent through the Ceyloan mobile app.

Your loan application may have been rejected for the following reasons:

1. Ensure that the national ID provided is accurate and belongs to you.
2. A track record of late payments or defaults with other financial services can impact your creditworthiness.
3. If your existing loans or outside financing exceed your borrowing limit, it can lead to loan rejection.

To increase your chances of loan approval in the future:

1. Double-check and update your national ID details for accuracy.
2. Make timely payments and settle any outstanding debts promptly.
3. Keep your borrowing within a manageable limit by reducing existing debts.

Remember, different lenders have their own approval criteria. If your application is rejected, consider exploring alternative financial institutions or lending options.

At Ceyloan, we aim to provide a transparent borrowing experience to our clients. Here is an example of a loan calculation. Suppose you were approved for RS 50,000 for 6 months. With APR of 18%*, your monthly loan cost will be only RS 442. The monthly payment will be an easy RS 8776. For more detail about our loan products, please refer to Terms and Conditions